Job Title.	Location	Salary	Actions
Customer Excellence & Medical Solution Associate-Fluent German Customer Excellence & Medical Solution Associate-Fluent German Our client, a global pharma company are currently recruiting a Customer Excellence and Medical Solution Associate to join their Medical Information team on a permanent basis. Fluency in German and English is essential for this role. Responsibilities: Handle calls requesting product information from Health Care Professionals (HCPs) and other customers Handle customers’ queries by providing balanced, accurate and non-promotional information in a courteous, professional manner with predefin... Location: Cork, Customer Excellence & Medical Solution Associate-Fluent German	Cork	Not Disclosed
Medical Information Associate Fluent Spanish and Italian Medical Information Associate Fluent Spanish and Italian Our client, a global pharmaceutical organisation based in Cork are currently recruiting for a Medical Information Associate. Fluency in Spanish and Italian are essential. As Medical Information Associate you will professionally responding to medical/pharmaceutical inquiries from Health Care Providers (HCP), patients and other customers. You will also be responsible for documenting all customer interactions in the appropriate computer system. Responsibilities Handle calls requesting product information from HCPs ... Location: Cork, Medical Information Associate Fluent Spanish and Italian	Cork	Not Disclosed

Medical Information Officer (MIO)

The Medical Information Officer (MIO) provides up-to-date and relevant medical, technical and pharmaceutical information on the company's marketed, discontinued or pipeline products to internal and external customers. Communication skills, both written and verbal are highly sought after with important relationships being built with external customers and internally with other colleagues in Medical Affairs, including medical advisors, medical and scientific liaisons, pharmacovigilance and outside the department in sales and marketing.

Typically the Medical Information Officer will have a degree in Pharmacology or another Life Science area as excellent knowledge of Medical Terminology is essential with 2-3 years experience in the pharmaceutical or healthcare industries. Good communication skills are essential.

Key Responsibilities of the Medical Information Officer

• Responding to technical / medical questions from healthcare professionals and internal customers
• Retrieving, evaluating and presenting high quality information using in-house and external sources
• Developing specific expertise for allocated specialist products
• Maintaining departmental databases and standard responses
• Handling adverse event appropriately
• Database searching for clinical papers
• Approving promotional documentation in accordance with IPHA Code of Conduct